Join LumenSoft and be part of a team redefining what is possible in operations. We are well-funded with the resources of a scale-up and the speed of a startup. As a Lead Business Analyst, you will have real ownership, meaningful impact, and the flexibility to work how you work best.
What You'll Do:
- Own and optimize end-to-end operational processes and workflows
- Document processes and ensure knowledge is shared across teams
- Build dashboards and reporting systems to track operational KPIs
- Identify bottlenecks and implement scalable process improvements
- Support resource planning and capacity management initiatives
What We're Looking For:
- Track record of defining and executing on strategic initiatives
- Deep expertise in your domain with a broad technical perspective
- Experience leading and growing high-performing teams
- 7+ years of progressive experience in your field
What We Offer:
- Annual learning and development budget ($1,500+)
- Health, dental, and vision insurance (or stipend for international hires)
- Fully remote — work from anywhere in the world
- Flexible hours — we trust you to manage your time
- Home office setup stipend ($500-$1,000)
To apply, send your resume and a short note about why you are excited about this role. We review every application and respond within 5 business days.